Psychological Support Helpline for Staff

Psychological Support Helpline – Promotional Video

Please click on the video link below to listen to two of the Psychological Support Team coordinators. They highlight how the Psychological Support Helpline aims to provide a listening ear, help, support and advice.

The Helpline is now available to all staff within; the Trust, local GP practices, the Northern Ireland Ambulance Staff and those working for Independent Care Providers.

The Helpline is available Monday to Friday 9am-5pm. Telephone 02871611281 and choose Option 3.

Psychological Support Helpline - Promotional Video


Printable version of this Poster is attached below.


Helpine Update - Friday 1st May 2020

The WHSCT Staff Psychological Support Line has been operating for one month and will continue to offer assistance to all HSC staff including local GP Practices, Northern Ireland Ambulance Service and the Independent Sector.

Over the course of this month staff from all levels of service and in various job roles have been seeking support. We have noticed an increase in anxieties for all staff. Concerns highlighted include Covid-19 anxieties, returning to work at this unusual time, redeployment, caring for shielding family members while continuing to work and the re-emergence of past psychological difficulties.


Contact the Staff Psychological Support Line by:


The Support Line will continue to run 9am-5pm Monday– Friday.


If you are experiencing psychological or emotional challenges during this time please let us care for you, as you care for others.





028 71 611 281